• Privacy Statement


    Last updated June 16th, 2018

    Vigene Bioscience is fully committed to protecting your privacy.

    This statement is made in the light of privacy requirements,including the recently instituted General Data Protection Regulation (GDPR), and to alert you to the data processing practices which will govern the processing of your data.

    In this Privacy Statement ("Statement"), we, Vigene Bioscience Inc. ("Vigene Bio", "vigenebio.com", "we", or "us"), herein provide information about how we receive, collect, use and transfer information about you, a website visitor, and the company or other legal entity that you represent (collectively, "you" or "your"), through vigenebio.com and other websites that we operate and that include a direct link to this Statement, (collectively, the "Sites"). Vigene Bioscience Inc. operates through its direct and indirect subsidiaries and affiliates, including those located outside of the European Economic Area and Switzerland.

    Carefully review this Statement, as your use of the Sites is subject to this Statement.

    This Statement covers only information collected through the Sites. This Statement does not cover any other data collection or processing, including, without limitation, collection conducted offline, through other of our products or services that do not display a direct link to this Statement, or by other companies at any third party sites we may link to.

    How do we collect your information and what do we collect?

    Information that you actively submit. If you create an account, order products, register for services, or otherwise send us data via the Sites, we collect information about you and the company or other entity you represent (e.g., your name, organization, address, email address, phone number, fax number). You may also provide information specific to your interaction with the Sites, such as payment information to make a purchase, shipping information to receive a purchase, or a resume to apply for employment. In such instances, you will know what data is collected, because you will actively submit it.

    Information that is passively submitted. We collect information during your use and navigation of the Sites, which included the URL of the site you came from, browser software you use, your Internet Protocol (IP) address, IP ports, date/time of access, data transferred, pages visited, amount of time you spend on the Sites, information about transactions conducted on the Sites, and other "clickstream" data. This data is generated and collected automatically, as part of the standard operation of the Sites.

    How do we use "cookies"?

    A cookie is a small text file that may be stored on your computer or device used to access the Sites. We use "cookies" to enhance and customize your experience of the Sites. Additionally, we utilize Google Analytics, a web analysis service that uses cookies to evaluate and compile reports on the use of our website. The information about your use of this website obtained by the cookie is transmitted to a Google server in the USA, where it is saved. Google will not merge other data with the IP address transmitted by your browser within the scope of Google Analytics. See Google's privacy policy for more information. You have the option to set your browser software to reject cookies, but in doing so, this may prevent us from offering conveniences or features on the Sites. To reject cookies, please consult the help section of the browser you are using. Additional information on cookies or rejecting cookies is available from several web sites including http://www.aboutcookies.org

    How do we protect your information?

    We hold your information in highest confidence. We take all reasonable technical, physical, and organizational steps to safeguard any information you provide to us. We safeguard your information from unauthorized access, loss, misuse, or alteration. Although we take reasonable security precautions, no computer system or transmission of information can ever be completely secure or error-free, and you should not expect that your information will remain private under all circumstances. Additionally, it is your responsibility to safeguard any personal identifiable information such as passwords, ID numbers, or similar individual information associated with your use of the Sites.

    How do we use your information?

    We use information that you actively submit via the Sites to fulfill product orders, provide requested services and information, and otherwise to respond appropriately to your requests and to complete transactions. Information that is passively submitted is used to personalize features and your experience of the Sites, and otherwise to generally improve the content, design, and navigation of the Sites. In the event you order products and/or services through our Sites, we may contact you via email to provide you information about your order (e.g., order confirmations, shipment notifications). If you have an account with the Sites, we may also send you emails regarding your account status or changes to relevant agreements or policies. We may also keep you informed, to the extent permitted by law, about products and services (e.g. newsletters, webinars, and promotions) which are similar or directly related to the products and services you have expressed interest in or have already purchased from us. Additionally, we may contact you to collect feedback for the purpose of improving the product or service in question. All marketing materials are delivered through the use of Constant Contact and are governed by Constant Contact’s privacy policy (see here). If you received a message in error, or no longer wish to receive communications from us, you may opt-out of future mailings by selecting “unsubscribe” at the bottom of each email.

    Do we share your information?

    We will NOT disclose your personal information to third parties, except (a) with your direct consent; (b) to service providers who act on our behalf and under our instructions to perform certain functions (e.g., credit card processing, analytics, communications, debt collection); (c) as required by applicable law, such as to cooperate with law enforcement investigations or upon receipt of a court order. Service providers acting on our behalf shall be obliged to comply with this Statement and adhere to confidentiality requirements and will only receive access to your personal information as necessary to perform their functions.

    How long do we keep your data?

    We may keep data as long as permitted by applicable law. You have the right to access your data and correct, and/or update your information by accessing your accounts or profiles on our Sites. You may at any time request access to a summary of information we hold about you, by contacting us at custsupport@vigenebio.com. You may request corrections, updates, or deletion of your information. We will make reasonable efforts to respond promptly to such requests in accordance with applicable laws.

    Changes to Our Privacy Statement.

    We reserve the right to change this Statement from time to time and in our sole discretion. In the event of any changes we will alert you that changes have occurred, and we will do so by indicating the date it was last updated as the date the Statement became effective. When you visit the Sites, you accept the version of this Statement in effect at that time. We recommend that you periodically revisit this Statement to learn of any changes.

    Questions

    If you have any questions relating to this privacy statement, or about the practices of this site, or your dealings with this site, please feel free to contact:
    Vigene Bioscience, Inc.
    Information Systems Department
    Email: custsupport@vigenebio.com